Our products undergo strict quality control but if you receive your product damaged or defective, we have a 7-day return policy in which you may return or exchange faulty or defective products.

For hygienic reasons, however, we are unable to accept non-faulty returns as for items that have been already been used or opened.   

Get in touch with our customer service agents for assistance – we’ll find a way to make things right again. 

If you receive your product damaged or defective, we have a 7-day return policy in which you may return or exchange faulty or defective products.

For hygienic reasons, however, we are unable to accept non-faulty returns as for items that have been already been used or opened.   

Please contact us BEFORE returning any item via the form on our contact page. Once our customer service team has provided you with an authorisation, you can return the products to the provided return address.

Simply contact any of our customer service agents through our contact page form.  

Get in touch with our customer service agents to see how they may help.